General

What is Talent Academy? 

Talent Academy is a leadership and workforce training program designed to help employers build stronger managers, more effective teams and better-performing organizations through practical, real-world learning.

Who is Talent Academy for?
It is designed for frontline employees, managers and supervisors, emerging and high-potential leaders, small and mid-sized business owners and teams preparing for growth or change.

What skills does Talent Academy help build?
The program focuses on leadership, judgment, decision-making, teamwork, accountability, collaboration, customer experience and organizational performance.

Why should employers participate?
Employers participate to give employees practical training they can apply immediately, improve engagement and retention and strengthen their future leadership pipeline.

How is the training delivered?
The course is asynchronus online. That means that you can complete it on your own schedule. There are no live sessions. 

 Who delivers the content?
The program is offered through your local chamber in parntership with the Association of Chamber of Commerce Executives (ACCE) and Pravi. 

Enrollment and Access 

How do I create an account?
Go to the store, click Login, choose Create Account, complete the required fields, agree to the privacy policy and submit the form. Passwords must be at least eight characters long. You can see the steps here. 

How do I enroll in a course?
Select the course you want, click Enroll and follow the checkout steps to complete your registration or purchase.

How do I access my course after enrolling?
After redeeming your license, you’ll see a confirmation screen and a link to go to your courses. Open My Courses on the left and click your course to begin. See more information here.

How do I find my courses later?
Go to the learning platform, choose Non-Member Login and sign in with your username and password. Your courses will appear under My Courses on the left.

Buying for Others

Can I buy a course for someone else? Or more than one person?
Yes. When you add the course to your cart, you can adjust the quantity for the number of seats in the course you want. On the checkout page, check the box that says, “Are you buying this course on behalf of someone else?” before you complete your payment. See directions here. 

How do I assign a purchased course to another learner?
After payment, click the link to manage additional learners, choose Add Students or List Previously Enrolled Students, then enter the learner’s first name, last name and email address and click Enroll. See directions here. 

What email will the learner receive?
The learner will receive an email with the subject line “Course enrollment invitation” from registration@acce.org. If it does not appear in their inbox, they should check spam and junk folders. See directions here. 

How does a learner claim an assigned license?
The learner should click the link in the invitation email, log in or register an account, and then click “Click here to redeem licenses to this account.” See directions here.  

Navigating the Course

How do I navigate a course?
See detailed information here. 

Support

What should I do if I have trouble logging in or accessing my course?
Check that you are using the correct login type, then contact education@acce.org for assistance.

Who do I contact with questions about enrollment or account issues?
Please contact education@acce.org.